Demonstration
Company Knowledge Assistant
An assistant that answers staff questions from a controlled set of company documents, shows where each answer came from, and says so when the answer is not there.
01 · Business problem
The problem
Policies, procedures and product details are spread across shared drives and a few experienced people. New staff wait for answers, and experienced staff get interrupted.
02 · Initial workflow
How it works today
- Staff search shared drives or ask a colleague.
- Answers depend on who is available and which version of a document they remember.
- There is no record of which source an answer came from.
03 · Proposed solution
The solution
An assistant limited to an approved document set. It retrieves the relevant passages, answers with references to the source documents, and declines when the documents do not cover the question.
04 · System architecture
How it fits together
Input
Staff question
Asked in plain language
Rule / check
Check access
Only documents this user may see
AI step
Retrieve and answer
Finds relevant passages, drafts an answer
Rule / check
Require sources
No supporting source, no answer
Output
Answer with references
Links to the exact documents used
05 · Scope
What it covers
- A controlled set of sample policy and procedure documents
- Answers with references to source documents
- An explicit "not covered" response
- A simple access model by role
06 · Safeguards
Testing and safeguards
- The assistant only reads the approved document set
- Answers without a supporting source are withheld
- Access rules are applied before retrieval, not after
07 · Limits
Limitations
- Uses sample documents, not customer data
- Answers are only as current as the documents behind them
Want this shape of solution for your own workflow?
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